Returns And Exchanges
Changed your mind? No problem, you can return and exchange your item(s) within 14 days from the date of dispatch. Items must be in the same (unworn/unused) condition with tags attached as received and in their original packaging.
For hygiene reasons, earrings cannot be returned or exchanged unless faulty.
Unfortunately, we do not offer free returns, so you will need to send the package back at your own cost. If you have been sent an incorrect or faulty item, then this cost will be refunded back to you. Please contact us before you post your item to arrange this. Please ensure to enclose your original invoice as proof of purchase. Any item(s) returned without proof of purchase will be refused.
We recommend using a Signed For or tracked delivery service to ensure your items arrive. Any packages sent using a non-tracked service are sent at your own risk.
Post back your items, together with your original invoice, to:
33 Labyrinth Tower